Strategies

Expand broadband availability and adoption in unserved and underserved areas through initiatives that address infrastructure and cost barriers

Engage professional or lay health workers to provide education, referral and follow-up, case management, home visiting, etc. for those who experience barriers in accessing health care; also called promotoras(es) de salud or community health representatives

Provide confidential worksite-based counseling and referrals to employees to address personal and workplace challenges

Deliver health care services and support to individuals with mental health concerns via mobile devices using text messaging or mobile applications (apps)

Require employers in an affected jurisdiction to provide paid time off for employees to use when ill or injured

Allow employees to work outside a central office, using technology to interact with others inside and outside the organization; also called remote work, telework, or flexible working arrangements

Deliver consultative, diagnostic, and treatment services remotely, especially for patients who live in areas with limited access to care or who experience transportation or mobility barriers; sometimes called telehealth

Provide mental health care services (e.g., psychotherapy or counseling) via telephone or videoconference