Telemental health services
Evidence Ratings
Scientifically Supported: Strategies with this rating are most likely to make a difference. These strategies have been tested in many robust studies with consistently positive results.
Some Evidence: Strategies with this rating are likely to work, but further research is needed to confirm effects. These strategies have been tested more than once and results trend positive overall.
Expert Opinion: Strategies with this rating are recommended by credible, impartial experts but have limited research documenting effects; further research, often with stronger designs, is needed to confirm effects.
Insufficient Evidence: Strategies with this rating have limited research documenting effects. These strategies need further research, often with stronger designs, to confirm effects.
Mixed Evidence: Strategies with this rating have been tested more than once and results are inconsistent or trend negative; further research is needed to confirm effects.
Evidence of Ineffectiveness: Strategies with this rating are not good investments. These strategies have been tested in many robust studies with consistently negative and sometimes harmful results. Learn more about our methods
Strategies with this rating are likely to work, but further research is needed to confirm effects. These strategies have been tested more than once and results trend positive overall.
Disparity Ratings
Potential to decrease disparities: Strategies with this rating have the potential to decrease or eliminate disparities between subgroups. Rating is suggested by evidence, expert opinion or strategy design.
Potential for mixed impact on disparities: Strategies with this rating could increase and decrease disparities between subgroups. Rating is suggested by evidence or expert opinion.
Potential to increase disparities: Strategies with this rating have the potential to increase or exacerbate disparities between subgroups. Rating is suggested by evidence, expert opinion or strategy design.
Inconclusive impact on disparities: Strategies with this rating do not have enough evidence to assess potential impact on disparities.
Strategies with this rating have the potential to decrease or eliminate disparities between subgroups. Rating is suggested by evidence, expert opinion or strategy design.
Evidence Ratings
Scientifically Supported: Strategies with this rating are most likely to make a difference. These strategies have been tested in many robust studies with consistently positive results.
Some Evidence: Strategies with this rating are likely to work, but further research is needed to confirm effects. These strategies have been tested more than once and results trend positive overall.
Expert Opinion: Strategies with this rating are recommended by credible, impartial experts but have limited research documenting effects; further research, often with stronger designs, is needed to confirm effects.
Insufficient Evidence: Strategies with this rating have limited research documenting effects. These strategies need further research, often with stronger designs, to confirm effects.
Mixed Evidence: Strategies with this rating have been tested more than once and results are inconsistent or trend negative; further research is needed to confirm effects.
Evidence of Ineffectiveness: Strategies with this rating are not good investments. These strategies have been tested in many robust studies with consistently negative and sometimes harmful results. Learn more about our methods
Strategies with this rating are likely to work, but further research is needed to confirm effects. These strategies have been tested more than once and results trend positive overall.
Disparity Ratings
Potential to decrease disparities: Strategies with this rating have the potential to decrease or eliminate disparities between subgroups. Rating is suggested by evidence, expert opinion or strategy design.
Potential for mixed impact on disparities: Strategies with this rating could increase and decrease disparities between subgroups. Rating is suggested by evidence or expert opinion.
Potential to increase disparities: Strategies with this rating have the potential to increase or exacerbate disparities between subgroups. Rating is suggested by evidence, expert opinion or strategy design.
Inconclusive impact on disparities: Strategies with this rating do not have enough evidence to assess potential impact on disparities.
Strategies with this rating have the potential to decrease or eliminate disparities between subgroups. Rating is suggested by evidence, expert opinion or strategy design.
Community conditions, also known as the social determinants of health, shape the health of individuals and communities. Quality education, jobs that pay a living wage and a clean environment are among the conditions that impact our health. Modifying these social, economic and environmental conditions can influence how long and how well people live.
Learn more about community conditions by viewing our model of health.
Societal rules shape community conditions. These rules can be written and formalized through laws, policies, regulations and budgets, or unwritten and informal, appearing in worldviews, values and norms. People with power create and uphold societal rules. These rules have the potential to maintain or shift power, which affects whether community conditions improve or worsen.
Learn more about societal rules and power by viewing our model of health.
Telemental health services are mental health care services provided via telephone or videoconferencing technology, not the use of mobile apps. Services are sometimes referred to as telepsychiatry or telepsychology and can include psychotherapy, counseling, supplemental support services accompanying in-person therapy such as medication management, and self-directed services such as online cognitive behavioral therapy1, 2. Patients can receive care on their personal device via a service which uses a secure platform1 or be hosted at clinics or hospitals with telemedicine equipment. Direct real time services, or synchronous services, are the most common3 and are generally provided by psychiatrists, clinical psychologists, clinical social workers, and psychiatric nurse practitioners2. Supplemental or self-directed services such as cognitive behavioral therapy programs may or may not involve direct interaction with a practitioner. Telemental health services can supplement or provide services to individuals in areas with limited access to mental health care professionals, such as rural communities or other Health Professional Shortage Areas (HPSAs), and in emergency situations, such as disasters1, 4.
What could this strategy improve?
Expected Benefits
Our evidence rating is based on the likelihood of achieving these outcomes:
Improved mental health
Reduced post-traumatic stress
Increased access to mental health services
Potential Benefits
Our evidence rating is not based on these outcomes, but these benefits may also be possible:
Reduced suicide
Reduced vehicle miles traveled
Reduced emissions
What does the research say about effectiveness?
There is some evidence that telemental health services improve mental health5, 6, 7, 8, 9 at least as effectively as in-person treatment for a range of conditions3, 10, 11, 12, 13, especially when provided synchronously3. Telemental health services appear to improve access to care3, 11, 13 though additional evidence is needed to confirm effects on access among different patient groups, as well as on using telemental health to treat understudied mental health conditions3, 5. Studies of audio-only, hybrid in-person and tele-services14, and longer treatments are also needed13.
Telepsychiatry can be more effective than in-person treatment for depressive disorders, especially over a longer treatment period, and for mild cognitive impairments13. Telepsychiatry refers to psychiatric consultation and counseling via remote videoconferencing13. Telemedicine appears comparable to in-person treatment to manage common disorders like stress, depression, and anxiety6, 7, 8, 9, 11, 12. Therapy or counseling provided via telemental health services is comparable to in-person treatment for anxiety and related conditions, such as obsessive compulsive disorder (OCD); a study of treatment with cognitive behavioral therapy (CBT) or graded exposure and response prevention therapy finds no difference in outcomes, reported working alliance (by therapist or client), or in client satisfaction12. Telemental health treatment for families, where parental depression is the focus, may be more effective than in-person treatment14. Telemental health services may be appropriate for individuals with autism spectrum disorders or social anxiety as it reduces stimuli, stress about social interactions, and the need for eye contact3.
For patients with post-traumatic stress disorder (PTSD), video teleconferencing appears comparable to in-person treatment (specifically, prolonged exposure and cognitive processing therapy), though experts note that which primary symptom or diagnosis is being treated may affect outcomes10. Telemental health services may be less appropriate for individuals with schizophrenia and psychosis disorders, who report feeling monitored or recorded; some may refuse care3. Telemental health services appear less effective at treating patients with eating disorders and those with substance use disorders, who may be more likely to discontinue treatment13. More research is also needed regarding telemental health services use by patients at risk for suicide or violence3.
Synchronous and asynchronous care. Telemental health services for treatment and assessment, provided synchronously, appear to be as effective as in-person treatment for many conditions3, 5, and videoconferencing appears to be acceptable to patients, at least in the short-term5. Most patients report that synchronous telemental health services improve their access to care as well as feelings of independence and self-expression3. Asynchronous care, in which the patient and provider communicate when they have time – usually not directly – is recommended for activities like sending patient reminders and offering support to reduce a patient’s risk of relapse, but is not recommended as a sole means of telemental health care3. Experts note possible limitations with audio-only telemental health services, such as a lack of non-visual verbal cues, and that more research is needed which compares audio-only, or audio-only plus in-person treatment, with standard in-person treatments14.
Recommendations. Overall, telemental health programs and services which offer a combination of care approaches15, for example, including some contact with a therapist for feedback and follow-up, appear to be more effective than less comprehensive programs and those that do not involve therapist contact15, 16. Telemental health services may be more effective when treating mild or moderate symptoms, rather than more severe symptoms16. Providers should also use informed consent and follow guidance to ensure their practice offers a standard of care equivalent to in-person treatment and meets the same ethical and professional standards. Guidance includes assessing patients’ suitability for telemental health care as well as whether both patient and provider have adequate privacy, technology, and knowledge about the nearest emergency health care facility14. Experts also recommend providers be trained in prevention and reporting of adverse events for clients during assessment and care, noting that additional monitoring and reporting of such events in telemental health practices is needed17.
Best practices for providing telemental health services via videoconferencing include using platforms with security and confidentiality features and through which recording is not possible1. Experts also recommend that providers offer initial free consultations to help patients determine if the provider is a good fit, which can be more difficult to tell in a virtual environment1. Providers appear to be able to develop comparably effective therapeutic relationships using telemental health technology as in-person. Experts suggest that treating patients while they are in their homes may allow providers to see and better understand patients’ home environments, which may make treatment approaches more effective13, while the geographic distance between providers and patients reduces providers’ risk of physical confrontation3.
Costs. Synchronous forms of telemental health care, such as videoconferencing telepsychiatry, appear favorable, with potential savings in time, costs, and patient travel3, 18. One study of telephone care management and cognitive behavioral therapy found only a modest increase in the cost of services compared to usual primary care19, although additional study is needed to confirm effects on cost20.
Environmental benefits. Telemental health services have the potential to reduce the carbon footprint of the health care industry, primarily by reducing vehicle miles traveled (VMT) and greenhouse gas emissions from patients driving to appointments. Telemental health appointments generate some carbon emissions and those amounts vary based on the length of the appointment, type of teleconferencing platform used, energy used to support the virtual connection, and different broadband capacities. In general, telemental health appointments that replace a car trip of a few kilometers or more reduce carbon emissions3, 4, 21, 22.
How could this strategy advance health equity? This strategy is rated potential to decrease disparities: suggested by expert opinion.
Telemental health services are a suggested strategy to increase access to mental health care for those who experience geographic or other barriers to accessing in-person care13, 14. More research is needed to confirm what telemental health services are most effective and appropriate for those who experience marginalization or other barriers to accessing telemental health interventions3, 31, 32, 33, including for individuals accessing care at federally qualified health centers (FQHCs)33. Experts suggest that for telemental health services to decrease disparities, initiatives be tailored to promote cultural competence and equity in mental health care, particularly racial-ethnic equity31, 34.
Experts recommend that telemental health services remain a routine approach to increase access to care, with experts noting that a physical exam is not typically required and that such services reduce barriers to attending appointments in-person, such as geographic distances, caregiving and employment schedules14. Experts note telepsychiatry is critical for individuals in locations with fewer providers and for individuals who experience challenges with clinic visits due to their mobility or symptoms13. Telepsychiatry may also contribute to early intervention and care coordination13.
Telemental health use, as with telemedicine generally, varies by geography, socioeconomic status, and among those with minoritized backgrounds, as well as between urban, rural, and suburban settings14, 31. Available evidence suggests that prior to the COVID-19 pandemic, telemental health service use appeared to be increasing among Medicare beneficiaries in rural areas and among populations with the most barriers to access, potentially reducing long-standing disparities in care receipt14. In 2021-2022, however, rural residents continued to report lower usage of telemental health, despite rural and large metro residents appearing similarly likely to receive mental health care (inpatient, outpatient, and prescription services)31.
Telemedicine overall is a suggested strategy to decrease geographic disparities in access to health care between rural and urban areas35 by improving access for rural populations and in areas with medical provider shortages36, 37, 38. Two U.S.-based studies looking at the telemedicine expansion during 2021 and 2022, suggest disparities in use may have decreased compared to the beginning of the COVID-19 pandemic, finding similar usage rates for telemedicine generally by age, race, ethnicity, income, urban/rural location39 and education40. However, disparities persist in video-enabled compared with audio-only visits as well as health care online portal use41. A California-based study finds that rates of audio-only telehealth appointments remain high, even after the COVID-19 pandemic, especially among individuals with lower incomes and clients of FQHCs33; it is unclear whether wide use of audio-only among these groups is appropriate33.
Disparities in mental health exist in the U.S. within racially, ethnically42, gender43, and geographically44 diverse civilian populations, as well as among service members and veterans, compared with those at less risk because of their identity, military service status42, or community type44. Mental health provider shortages persist in historically redlined neighborhoods31, and major barriers to access to telemental health include that not all mental health providers accept Medicaid, and disparities in internet access and insurance coverage persist31.
Participation in telecounseling can reduce depression and anxiety, and improve quality of life among groups who are racially or ethnically minoritized, at least in the short-term7. Video teleconferencing may be comparable to in-person treatment for PTSD10. Among veterans, both videoconferencing and audio-only treatment appear comparable to in-person treatment for anxiety and depression, and videoconferencing is as effective for a wider range of conditions, but in-person treatment may be modestly more helpful for trauma treatment14. Telemental health services may also be effective among individuals experiencing homelessness or unstable housing45. However, women who are Black and experiencing poverty are least likely to use telehealth, even as advances have been made among other populations and across a broad range of conditions46.
An Australia-based review suggests telemental health care may reduce disparities in mental health status experienced by Indigenous individuals, increase access to specialist care for individuals in geographically remote areas, and offers cost savings from reduced travel47. However, such outcomes are possible only if providers are educated about and if services reflect Indigenous values and local needs32. More research is needed to confirm which telemental health services are most effective and appropriate for patients who are from Indigenous backgrounds32, who often experience less availability of and access to mental health services34.
Experts recommend creating services which are culturally safe, meaning care that is adapted or designed especially for individuals from a specific minoritized background34. For example, components to establish a culturally safe telepsychiatry practice in an Indigenous community include, as a first step, directly consulting and involving local community members and organizations in order to identify needs and initial adaptations; pilot testing with feedback from multiple sources and further adaptation; and trial provision of care, with the understanding that adaptation is an ongoing process34. Some principles of culturally safe care overlap with initiatives for patient-centered care48. Access to care in one’s native and preferred languages, as well as culturally-concordant care, impacts treatment initiation and continuation31. For some people, including some individuals with Indigenous backgrounds, in-person mental health treatment will always be preferable48.
Research on mental health interventions with digital components, including audio-based telehealth, recommends tailoring to intersecting factors including LGBTQIA+ status, geography, and individuals’ racial background and considering co-occurrence of LGBTQIA+ with neurodivergence49.
Challenges contributing to disparities in access to telemental health care can include technical considerations, like broadband service or internet access and speed, suitable devices, and geographic distance34. Improvements to infrastructure to increase access to telemedicine should consider telemental health services as well31.
What is the relevant historical background?
Early advocates for telemedicine pointed to its potential to improve access, quality, and affordability of care, reducing disparities between populations in health care receipt50. Telemedicine was initially used for acute conditions, such as strokes or traumatic injuries, to connect specialist providers with clinicians treating patients in emergency departments. Telemedicine programs have also historically focused on rural populations, as well as those in the military and individuals who are incarcerated51. Before March 2020 and the onset of the COVID-19 pandemic in the U.S., provider-patient telemedicine use was increasing but was a tiny proportion of overall care35, especially video-enabled visits51. Most patients in the U.S. who used telemedicine did so through large academic medical centers, the Veterans Administration (VA) health systems, or purchased access if their health care provider offered direct-to-consumer services. Barriers to internet access and use prevented patients in rural areas, those with lower household incomes, disabilities35, and older adults from accessing care via telemedicine51. Legal barriers and differing state rules, such as whether medication could be prescribed over the internet, also restricted use51.
In March 2020, to support access to care and financial solvency for health care systems, Congress adjusted telemedicine restrictions for Medicare, which included removing some restrictions for reimbursement, geography, and platform, as well as including telephone-only visits, and addressed interstate barriers to practice and privacy related to states’ differing rules, with state and private health insurance payors following this example35. A study of private and Medicare health care claims estimates that telehealth claims increased from 0.1% in 2019 to 5% of overall claims as of 202135. Barriers in access to care for mental illness are a problem worldwide, and estimates for the U.S. suggest that less than half of individuals with mental illness receive treatment14.
Equity Considerations
- Who has access to mental health services in your community and who does not? How could telemental health help remove barriers (e.g., health insurance coverage, internet access) so more people can access services?
- Who is choosing which types of telemental health services to offer patients and how are those decisions being reached? Which health needs are the focus? Which patient groups?
- How are health care providers, as well as community members, engaged in efforts to expand telemental health use? What local or state laws and regulations restrict its use?
Implementation Examples
As of September 2025, all 50 states, Washington, D.C., and Puerto Rico provide Medicaid and Medicare reimbursement for live video telehealth services, while 46 states and Washington D.C.’s programs also provide reimbursement for audio-only telehealth; in both cases, what is reimbursed varies23. Similarly, 44 states and Washington, D.C. have telehealth private payer laws23. The U.S. Department of Health and Human Services National Institute of Mental Health (NIMH) has information about finding a health care provider that offers telemental health services1. Comprehensive guidelines and toolkits for telemental health care provision are available from organizations including the American Psychological Association, American Psychiatric Association, American Telemedicine Association (ATA), the World Psychiatric Association (WPA), and the American Academy of Child and Adolescent Psychiatry (AACAP)14.
The Veterans Administration (VA) health system includes telemental health care24. VA programming to support access to telemedicine generally includes Digital Divide Consult, a consulting system to connect veterans with social workers to troubleshoot and connect them with discounts and devices25. The VA also loans remote health monitoring devices and maintains centers with health technology experts to support veterans, their families and caregivers, and VA staff in using VA telehealth tools and technology25. The VA’s Anywhere to Anywhere initiative (ATLAS – Accessing Telehealth through Local Area Stations) connects veterans living far from the VA with a location set up for private telehealth so that home internet is not a barrier25.
The Indian Health Service recognizes telemedicine and telemental health as essential to care delivery in communities and provides services across the country through the Telebehavioral Health Center of Excellence (TBHCE), including videoconferencing psychiatry and therapy appointments for patients at participating facilities26.
The U.S. has an interstate compact which makes telepsychology services (and temporary in-person services) from licensed psychologists available across state boundaries, called the Psychology Interjurisdictional Compact (PSYPACT)27. The PSYPACT Commission, with representatives from multiple states, authorizes psychologists’ interstate practice27. As of 2024, nearly all states participate, with only a handful of states and territories lacking active legislation to join the compact (Oregon, California, New Mexico, Guam, Puerto Rico, and the U.S. Virgin Islands)28.
Legislation has been introduced in some states which would allow providers not approved by the PSYPACT Commission to practice across state lines29. Such legislation was vetoed in Wisconsin in 2024, citing the existing compact and concerns that consumers would have difficulty filing complaints against providers in other states, where consumers’ home state agencies for credentialing and safety have no jurisdiction30.
Implementation Resources
‡ Resources with a focus on equity.
NIMH-Telemental‡ - National Institute of Mental Health (NIMH): Getting mental health support virtually. U.S. Department of Health and Human Services (U.S. DHHS), National Institutes of Health (NIH).
HRSA-HHS Telehealth licensing‡ - Health Resources & Services Administration (HRSA). Telehealth.HHS.gov. Licensing across state lines.
VA-Atlas - U.S. Department of Veterans Affairs (VA). (n.d.). VA Atlas (Accessing Telehealth Through Local Area Stations). Retrieved May 29, 2026.
PSYPACT-Map‡ - Psychology Interjurisdictional Compact (PSYPACT). Participating states.
CCHP‡ - Center for Connected Health Policy (CCHP).
APA-Telepsychiatry - American Psychiatric Association (APA). APA Work Group on Telepsychiatry: Telepsychiatry Toolkit.
AACAP-Telepsychiatry - The American Academy of Child and Adolescent Psychiatry (AACAP). The Child and Adolescent Telepsychiatry Toolkit.
Footnotes
* Journal subscription may be required for access.
1 NIMH-Telemental - National Institute of Mental Health (NIMH): Getting mental health support virtually. U.S. Department of Health and Human Services (U.S. DHHS), National Institutes of Health (NIH).
2 Lambert 2013 - Lambert D, Gale J, Hansen AY, Croll Z, Hartley D. Telemental health in today’s rural health system. Portland, ME: Maine Rural Health Research Center, University of Southern Maine Muskie School of Public Service. 2013:PB-51.
3 Philippe 2022 - Philippe TJ, Sikder N, Meng AJ, et al. Digital health interventions for delivery of mental health care: Systematic and comprehensive meta-review. JMIR Mental Health. 2022;9(5):e35159.
4 Yellowlees 2022 - Yellowlees P. Climate change impacts on mental health will lead to increased digitization of mental health care. Current Psychiatry Reports. 2022;24:723-730.
5 Barnett 2021 - Barnett P, Goulding L, Casetta C, et al. Implementation of telemental health services before COVID-19: Rapid umbrella review of systematic reviews. Journal of Medical Internet Research. 2021;23(7):e26492.
6 Osenbach 2013 - Osenbach JE, O’Brien KM, Mishkind M, Smolenski DJ. Synchronous telehealth technologies in psychotherapy for depression: A meta-analysis. Depression and Anxiety. 2013;30(11):1058-67.
7 Dorstyn 2013 - Dorstyn DS, Saniotis A, Sobhanian F. A systematic review of telecounselling and its effectiveness in managing depression amongst minority ethnic communities. Journal of Telemedicine and Telecare. 2013;19(6):338-346.
8 Sloan 2011 - Sloan DM, Gallagher MW, Feinstein BA, Lee DJ, Pruneau GM. Efficacy of telehealth treatments for posttraumatic stress-related symptoms: A meta-analysis. Cognitive Behaviour Therapy. 2011;40(2):111-25.
9 Hailey 2008 - Hailey D, Roine R, Ohinmaa A. The effectiveness of telemental health applications: A review. Canadian Journal of Psychiatry. 2008;53(11):769-78.
10 Kelber 2025 - Kelber, M. S., Smolenski, D. J., Boyd, C., Shank, L. M., Bellanti, D. M., Milligan, T., ... & Evatt, P. (2025). Evidence-based telehealth interventions for post-traumatic stress disorder, depression, and anxiety: A systematic review and meta-analysis. Journal of Telemedicine and Telecare, 31(6), 757-767.
11 Chen 2024a - Chen, J., Li, C., An, K., Dong, X., Liu, J., & Wu, H. (2024). Effectiveness of telemedicine on
common mental disorders: An umbrella review and meta-meta-analysis. Computers in
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12 Krzyzaniak 2024 - Krzyzaniak, N., Greenwood, H., Scott, A. M., Peiris, R., Cardona, M., Clark, J., & Glasziou, P. (2024). The effectiveness of telehealth versus face-to face interventions for anxiety disorders: A systematic review and meta-analysis. Journal of Telemedicine and Telecare, 30(2), 250-261.
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18 Pesamaa 2004 - Pesamaa L, Ebeling H, Kuusimaki ML, et al. Videoconferencing in child and adolescent telepsychiatry: A systematic review of the literature. Journal of Telemedicine and Telecare. 2004;10(4):187-192.
19 Simon 2009 - Simon GE, Ludman EJ, Rutter CM. Incremental benefit and cost of telephone care management and telephone psychotherapy for depression in primary care. Archives of General Psychiatry. 2009;66(10):1081-9.
20 RAND-Brown 2015 - Brown RA, Marshall GN, Breslau J, et al. Access to behavioral health care for geographically remote service members and dependents in the U.S. Santa Monica: Rand Corporation; 2015.
21 Dacones 2021 - Dacones I, Cave C, Furie GL, Ogden CA, Slutzman JE. Patient transport greenhouse gas emissions from outpatient care at an integrated health care system in the Northwestern United States, 2015–2020. The Journal of Climate Change and Health. 2021;3.
22 Holmner 2014 - Holmner Å, Ebi KL, Lazuardi L, Nilsson M. Carbon footprint of telemedicine solutions - Unexplored opportunity for reducing carbon emissions in the health sector. PLoS ONE. 2014;9(9).
23 CCHP-Telehealth policy maps - Center for Connected Health Policy (CCHP). (n.d.). Telehealth policy trend maps. Retrieved June 25, 2025.
24 VA.gov-Mental Health - U.S. Department of Veterans Affairs (VA). (n.d.). Health care: Mental health. Retrieved May 18, 2026.
25 Cruise 2025 - Cruise, C. (2025). Overview of telehealth in the Department of Veterans Affairs. American Journal of Audiology, 34(4), 781-784.
26 IHS.gov-Telebehavioral - Indian Health Service (IHS). (n.d.). Telebehavioral Health Center of Excellence (TBHCE). Retrieved May 18, 2026.
27 PSYPACT-About - Psychology Interjurisdictional Compact (PSYPACT). Overview.
28 PSYPACT-Map - Psychology Interjurisdictional Compact (PSYPACT). Participating states.
29 WI AB 541 - Representatives Gustafson, Dittrich, Kitchens, et al. Wisconsin State Legislature. 2023 Assembly Bill (AB) 541.
30 WI AB 541-Veto - Wisconsin State Legislature. Assembly Bill (AB) 541. Governor’s veto message. March 29, 2024.
31 Boswell 2025 - Boswell, E. K., Hung, P., Zhang, J., & Crouch, E. L. (2025). Sociodemographic disparities in
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32 Hensel 2019 - Hensel JM, Ellard K, Koltek M, Wilson G, Sareen J. Digital health solutions for indigenous mental well-being. Current Psychiatry Reports. 2019;21:68.
33 RAND-Uscher Pines 2023 - Uscher-Pines L, McCullough CM, Sousa JL, et al. Changes in in-person, audio-only, and video visits in California’s federally qualified health centers, 2019-2022. Santa Monica: RAND Corporation; 2023.
34 Ruiz-Consignani 2024 - Ruiz-Cosignani D, Chen Y, Cheung G, et al. Adaptation models, barriers, and facilitators for cultural safety in telepsychiatry: A systematic scoping review. Journal of Telemedicine and Telecare. 2024;30(3):466-474.
35 Shaver 2022 - Shaver J. The state of telehealth before and after the COVID-19 pandemic. Primary Care: Clinics in Office Practice. 2022;49(4):517-530.
36 Quayson 2024 - Quayson, B. P., Hough, J., Boateng, R., Boateng, I. D., Godavarthy, R., & Mattson, J. (2024). Telehealth for rural veterans in the United States: A systematic review of utilization, cost savings, and impact of COVID-19. Societies, 14(12), 264.
37 Shigekawa 2018 - Shigekawa E, Fix M, Corbett G, Roby DH, Coffman J. The current state of telehealth evidence: A rapid review. Health Affairs. 2018;37(12):1975-1982.
38 Bashshur 2016 - Bashshur RL, Howell JD, Krupinski EA, et al. The empirical foundations of telemedicine interventions in primary care. Telemedicine and e-Health. 2016;22(5):342-375.
39 Spaulding 2024 - Spaulding, E. M., Fang, M., Commodore-Mensah, Y., … & Coresh, J. (2024). Prevalence and disparities in telehealth use among U.S. adults following the COVID-19 pandemic: National cross-sectional survey. Journal of Medical Internet Research, 26, e52124.
40 Chang 2024 - Chang, E., Penfold, R. B., Berkman, N. D. (2024). Patient characteristics and telemedicine use in the U.S., 2022. JAMA Network Open, 7(3), e243354.
41 Sheon 2026 - Sheon, A., & Khoon, E. C. (2026). Digital inclusion pathways to health equity. Health Affairs Health Policy Brief.
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44 McCarthy 2024 - McCarthy MJ, Wicker A, Roddy J, et al. Feasibility and utility of mobile health interventions for depression and anxiety in rural populations: A scoping review. Internet Interventions. 2024;35(January):100724.
45 DeLaCruz-Jiron 2023 - DeLaCruz-Jiron EJ, Hahn LM, Donahue AL, Shore JH. Telemental health for the homeless population: Lessons learned when leveraging care. Current Psychiatry Reports. 2023;25:1-6.
46 Saeed 2021 - Saeed SA, Masters RM. Disparities in health care and the digital divide. Current Psychiatry Reports. 2021;23:61.
47 Caffery 2017 - Caffery LJ, Bradford NK, Wickramasinghe SI, Hayman N, Smith AC. Outcomes of using telehealth for the provision of healthcare to Aboriginal and Torres Strait Islander people: A systematic review. Australian and New Zealand Journal of Public Health. 2017;41(1):48-53.
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49 Fowler 2023 - Fowler, J. A., Buckley, L., Muir, M., Viskovich, S., Paradisis, C., Zanganeh, P., & Dean, J.
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