Strategies

Provide culturally sensitive assistance and care coordination, and guide patients through available medical, insurance, and social support; also called systems navigators

Use gift cards, vouchers, and other incentives to encourage patients to undergo preventive care such as screenings, vaccinations, etc.

Tailor health care to patients’ norms, beliefs, and values, as well as their language and literacy skills

Integrate legal services into health care settings to address legal issues that affect health (e.g., housing, food, utilities); services provided by private practice lawyers, law students, etc.

Provide reproductive health care services such as counseling, contraception, and testing in middle and high school-based health centers

Support joint decision making between health care practitioners and patients through shared decision making (SDM); part of patient-centered care

Increase support for non-profit health care organizations and deliver comprehensive care to uninsured, underinsured, and vulnerable patients regardless of ability to pay; often called community health centers (CHCs)

Engage professional or lay health workers to provide education, referral and follow-up, case management, home visiting, etc. for those who experience barriers in accessing health care; also called promotoras(es) de salud or community health representatives

Provide continuous, comprehensive, whole person primary care that uses a coordinated team of medical providers across the health care system

Engage practice coaches or facilitators to work with primary care clinic staff to redesign clinical practices, organize quality improvement efforts, improve communication, share best practices, etc.