Strategies

Expand broadband availability and adoption in unserved and underserved areas through initiatives that address infrastructure and cost barriers

Provide educational and behavioral interventions that support patients’ ability to actively manage their condition(s) in everyday life

Involve consumers in health care governance via roles on governing boards, advisory committees, or shorter-term special projects

Provide free and confidential counseling and service referrals via telephone-based conversation, web-based chat, or text message to individuals in crisis, particularly those with severe mental health concerns

Provide confidential worksite-based counseling and referrals to employees to address personal and workplace challenges

Offer employees control over an aspect of their schedule through arrangements such as flex time, flex hours, compressed work weeks, or self-scheduled shift work

Increase patients’ health-related knowledge via efforts to simplify health education materials, improve patient-provider communication, and increase overall literacy

Establish national standards for the colors of patient wristbands used to alert health care providers about specific conditions such as allergies or elevated fall risk

Offer flexible working arrangements, allowing the duties of a single full-time position to be covered by two part-time employees

Organize workers to bargain collectively for improved wages, benefits, and working conditions