Strategies

Provide culturally sensitive assistance and care coordination, and guide patients through available medical, insurance, and social support; also called systems navigators

Support joint decision making between health care practitioners and patients through shared decision making (SDM); part of patient-centered care

Provide interpretation services for patients with limited English proficiency (LEP) in outpatient and inpatient health care settings, following training and certification

Partner with doctors, nurse practitioners, and other medical professionals to incorporate literacy support into regular well-child visits, especially in lower income communities

Create financial incentives or remove financial disincentives to affect consumer choices and incentivize provision of cost efficient health care services