Strategies

Provide culturally sensitive assistance and care coordination, and guide patients through available medical, insurance, and social support; also called systems navigators

Provide interpretation services for patients with limited English proficiency (LEP) in outpatient and inpatient health care settings, following training and certification

Conduct individual assessments that gauge older adults’ risk of falling and develop personalized approaches to help prevent falls

Create financial incentives or remove financial disincentives to affect consumer choices and incentivize provision of cost efficient health care services