Provide free and confidential counseling and service referrals via telephone-based conversation, web-based chat, or text message to individuals in crisis, particularly those with severe mental health concerns
Detect and intervene in potentially violent situations, educate and mobilize communities, and connect high-risk individuals to services; formerly called Chicago CeaseFire
Provide an 8 or 12 hour training to educate laypeople about how to assist individuals with mental health problems or at risk for problems such as depression, anxiety, and substance use disorders
Make pricing for hospital procedures and other health care services publicly available, often via websites, online databases, report cards, or similar tools
Use the purchasing power of employers and groups of insured individuals to create incentives and disincentives for health care providers to deliver high quality, high value care