Strategies

Involve consumers in health care governance via roles on governing boards, advisory committees, or shorter-term special projects

Offer debt advice from trained providers to tenants with unpaid, overdue rent to help repay debt and increase financial literacy

Increase patients’ health-related knowledge via efforts to simplify health education materials, improve patient-provider communication, and increase overall literacy

Facilitate mediation between tenants and landlords to resolve conflict and prevent eviction

Apologize for discriminatory housing policies; increase subsidies, financing, and paths to homeownership for people of color; and invest in systematically disadvantaged neighborhoods

Provide permanent, basic rental housing with social services available on-site or by referral, usually for families with low incomes, older adults, veterans, or people with disabilities